# GoPaperless eSignCloud for financial institutions

Coordinates service selection, information sharing for certificate registration and financial-document signing. The Hub connects identity and signing routes; the financial institution retains records and business acceptance authority.

## Problem

Certificate registration, sharing consent and signing authentication are often collapsed into one state. The proposal tracks each outcome separately and preserves the chosen provider and plan.

## Scope

- Choose provider, plan, validity, scope and fees before registration.
- Track sharing consent, issuance outcome and certificate usability.
- Sign each document and complete/verify the PDF under agreed ownership.

## Boundaries

A licensed-CA list does not mean all CAs are integrated with the Hub. FPT-CA is the initial connection in the proposal; confirm actual available coverage.

## Prerequisites

- Confirm RAR/VNeID route, provider, plan and information-processing rights.
- Assign signing-key custody, document completion, verification and evidence retention.

## Pilot

Test a case from service selection through institution-accepted PDF. Include sharing refusal, failed issuance, signing expiry and delayed results.

## Source document

https://docs.mobile-id.vn/Proposals/MobileID_GoPaperless_eSignCloud_Financial_Proposal_V3.pdf

V3; 30 pages; Vietnamese PDF.

Observed source version; confirm implementation scope.
- Customer journey: 3
- Sharing and certificates: 6
- Hub and integration: 13
- Responsibilities and providers: 15
- Handover and operations: 23
- Appendices and sources: 27